University Catering Policies and Procedures
To ensure the success of your event, please be sure that you have reviewed the following policies.
Menu Selection
A complete menu selection will be submitted to your assigned event coordinator no less than ten working days prior to your scheduled function. For special occasions, conferences and major campus events, please allow at least four weeks lead time so we have plenty of time for special details. Menu selection and service type may be limited to events planned on short notice.
Gratuities
Menu prices do not include a gratuity charge. There is a 18% service charge to non-university users.
Cancellations
If a cancellation is made to your event, charges may be incurred due to food preparation or equipment rental. Cancellations made less than 48 hours before scheduled event time are subject to incur 50% of estimated charges for food and beverage. Cancellations made less than 24 hours prior to scheduled event time are subject to incur 100% of estimated charges for food and beverage.
Guarantees
We require a final guarantee by 10 a.m. three business days prior to the event; otherwise your original estimate will be used for the guarantee. Your guarantee number for events on Friday, Saturday and Sunday must be made by 10 a.m. on preceding Tuesday.
Sales Tax
All services are subject to county and state sales tax, unless you provide us with a copy of your state tax-exempt certification prior to your event.
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